woom OFF, OFF AIR and ORIGINAL bicycles recalled due to fall hazard
Standard priority
What you should do
- 1Consumers should immediately stop using the recalled products and contact the company for a replacement/repair kit.
- 2For more information, consumers can contact woom Bikes USA toll-free at 855-966-6872 from 8 a.m. to 5 p.m.
- 3CT, Monday through Friday, email at productsafetyUS@woom.com or visit the website at https://faq.us.woombikes.com/category/88-recall-notice or www.woom.com/en_US/ and click on “Safety and Recalls” at the bottom of the page to register for the recall using the online crank checker tool.
- 4Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
- 5Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
The issue
Fall hazard
Affected product
woom OFF, OFF AIR and ORIGINAL bicycles recalled due to fall hazard
Where it was sold
Canada (national)Reported in the official notice — confirm there.
Issued by
Health Canada — Consumer product safety
Read the official Government of Canada notice
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