Window Opening Control Devices applied to Andersen 100 Series Casement Windows recalled due to a potential fall hazard
High priority
What you should do
- 1Consumers should immediately close and lock windows utilizing the recalled window opening control device and contact Andersen Windows to share the Product ID number located on the label on the upper right corner of the window, to determine if it is included in the recall.
- 2A local Andersen Windows dealer and an authorized service provider will perform an onsite repair of recalled products.
- 3Uninstalled window opening control devices should be returned to the point of purchase.
- 4For more information, consumers can contact Andersen Windows, Inc. by telephone at 844-815-7332 from 7:30 a.m. to 4:30 p.m.
- 5CT, by email at 100Seriescasementwocdrecall@andersencorp.com, or visit the company website 100 series casement WOCD recall | Andersen Windows Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Andersen Windows, Inc.
The issue
Fall hazard
Affected product
Window Opening Control Devices applied to Andersen 100 Series Casement Windows
Where it was sold
Canada (national)Reported in the official notice — confirm there.
Issued by
Health Canada — Consumer product safety
Read the official Government of Canada notice
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