RecallGuardianCanada
Appliances· Updated October 16, 2025

Vesta Tankless Hot Water Heater recalled due to carbon monoxide poisoning hazard

High priority
Recalled product: Vesta Tankless Hot Water Heater recalled due to carbon monoxide poisoning hazard
What you should do
  1. 1Consumers should immediately stop using the recalled water heater and contact VESTA.
  2. 2DS to have a certified technician install the free repair.
  3. 3For more information, consumers can contact VESTA.
  4. 4DS by telephone at 1-888-505-5525, from 8:30am to 6pm ET, Monday through Friday, by email at condensingwaterheater@realtimeresults.net or online at www.recallrtr.com/condensingwaterheater or at https://www.vestahws.com and click on “Recall” under the “Documents/Support” tab at the top of the page for more information.
  5. 5Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and VESTA.
The issue

Poisoning hazard

Affected product

Vesta Tankless Hot Water Heater

Where it was sold

ONReported in the official notice — confirm there.

Issued by

Health Canada — Consumer product safety

Read the official Government of Canada notice

RecallGuardian ranks, illustrates and rewrites recalls in plain language. The official notice is authoritative — confirm model numbers, lot codes, dates and remedies there.

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