Update: Air exchangers sold under various brand names recalled due to a fire hazard
Standard priority
What you should do
- 1Consumers who own a unit covered by the recall and who have not received the current limiting-adapter device should immediately turn off the air exchanger.
- 2Consumers should apply online to the Safety Upgrade Program by clicking on the following link in English, Safety Upgrade Program in French, Programme d'amélioration de la sécurité (PAS).
- 3Venmar will either send consumers a current-limiting adapter device free of charge or, for certain air exchanger models, arrange to send a technician to upgrade the equipment in question, at no cost.
- 4The current limiter does not extend the useful life of the product and will not prevent a product from breaking down.
- 5This is a second level of protection to ensure that an overheated motor does not cause a fire.
The issue
Fire hazard
Affected product
Air exchangers sold under various brand names
Where it was sold
QCReported in the official notice — confirm there.
Issued by
Health Canada — Consumer product safety
Read the official Government of Canada notice
All recallsRecallGuardian ranks, illustrates and rewrites recalls in plain language. The official notice is authoritative — confirm model numbers, lot codes, dates and remedies there.