Sundance Spas and Jacuzzi Hot Tubs recalled due to burn hazard
Standard priority

What you should do
- 1Consumers should use an accurate external thermometer to confirm the water temperature prior to entering the hot tub until the hot tub is confirmed not to have the affected temperature sensor.
- 2For hot tubs with the affected temperature sensor, consumers should contact an authorized dealer to schedule a free repair to replace the sensor.
- 3For more information, consumers can contact Sundance Spas/Jacuzzi Hot Tubs toll-free at 1-800-549-1502 from 7 a.m to 4 p.m., PT, Monday through Friday, by email at TempSensor@jacuzzi.com for Jacuzzi® brands and TempSensor@sundancespas.com for Sundance® Spas brands or online at Sundance® Spas or Jacuzzi®.
- 4Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Sundance Spas/Jacuzzi Hot TubsPlease note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada prior to being repaired.
- 5Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
The issue
Burn hazard
Affected product
Sundance® Spas and Jacuzzi® Hot Tubs
Where it was sold
Canada (national)Reported in the official notice — confirm there.
Issued by
Health Canada — Consumer product safety
Read the official Government of Canada notice
All recallsRecallGuardian ranks, illustrates and rewrites recalls in plain language. The official notice is authoritative — confirm model numbers, lot codes, dates and remedies there.