RecallGuardianCanada
Sports and fitness· Updated September 21, 2023

Shimano 11-Speed Bonded Hollowtech II Road Cranksets recalled due to risk of injury from crash hazard

Standard priority
Recalled product: Shimano 11-Speed Bonded Hollowtech II Road Cranksets recalled due to risk of injury from crash hazard
What you should do
  1. 1Consumers should immediately stop using the recalled cranksets and contact Shimano to schedule a free crankset inspection.
  2. 2Only consumers whose cranksets show signs of bonding separation or delamination during the inspection will be provided a free crankset and installation.
  3. 3For more information, consumers can contact Shimano by telephone at 844-776-0315 from 8am to 5pm Monday to Friday PST or visit the company website.
  4. 4Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Shimano North America Bicycle Inc.
  5. 5Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
The issue

Crash hazard

Affected product

Pre-July 2019 Shimano 11-Speed Bonded Hollowtech II Road Cranksets

Where it was sold

Canada (national)Reported in the official notice — confirm there.

Issued by

Health Canada — Consumer product safety

Read the official Government of Canada notice

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