Rinnai i-Series Plus Boilers recalled due to poisoning hazard
High priority
What you should do
- 1Consumers should immediately stop using the recalled boilers and contact Rinnai America Corporation for a free repair by a certified technician.
- 2For more information, consumers can contact Rinnai America Corporation by telephone at 800-621-9419, from 8:00 am to 8:00 pm ET, Monday through Friday, by email at recall@rinnai.us or visit the company website.
- 3Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Rinnai America Corporation.
- 4Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
- 5Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
The issue
Poisoning hazard
Affected product
Rinnai i-Series Plus Boilers
Where it was sold
Canada (national)Reported in the official notice — confirm there.
Issued by
Health Canada — Consumer product safety
Read the official Government of Canada notice
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