Refresh Lacri-Lube Ophthalmic ointment: Sterility concerns
Critical priority
What you should do
- 1Do not use the affected product.
- 2Return it to your local pharmacy for proper disposal.
- 3Seek medical attention if you have used this product and are experiencing signs of infection, such as eye pain and discharge, fever, or facial pain or pressure.
- 4Consult a health care professional if you have used this product and have health concerns.
- 5Contact AbbVie Corporation of Canada by calling 1-888-704-8270 or emailing service@abbvie.com if you have questions about this recall.
The issue
Product quality
Affected product
Refresh Lacri-Lube Ophthalmic ointment
Where it was sold
QCReported in the official notice — confirm there.
Issued by
Health Canada — Drugs and health products
Read the official Government of Canada notice
All recallsRecallGuardian ranks, illustrates and rewrites recalls in plain language. The official notice is authoritative — confirm model numbers, lot codes, dates and remedies there.