Matrix-Brand Training Cycles by Johnson Health Tech North America recalled due to potential fall hazard
Standard priority
What you should do
- 1Consumers should immediately stop using the recalled cycles and contact JHTNA to schedule a service technician to install a free repair kit.
- 2For more information, consumers can contact JHTNA toll-free at 866-218-3674, from 8 a.m. to 5 p.m.
- 3CT, Monday through Friday, by email at cxrecall@matrixfitness.com or online at https://www.matrixfitness.com/us/eng/recalls, or go to www.matrixfitness.com and click on "Recalls".
- 4The company is contacting all known purchasers directly.
- 5Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Johnson Health Tech North America.
The issue
Fall hazard
Affected product
Matrix-brand Training Cycles
Where it was sold
Canada (national)Reported in the official notice — confirm there.
Issued by
Health Canada — Consumer product safety
Read the official Government of Canada notice
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