Herbal Essences and Pantene Aerosol Dry Conditioner Spray products and Aerosol Dry Shampoo Spray products Recalled Due to Detection of Benzene
High priority
What you should do
- 1Consumers should immediately stop using the recalled product and discard them.
- 2Consumers can visit www.pantene.ca or www.herbalessences.ca for more information about the impacted products and to learn how to receive reimbursement for eligible products.
- 3If consumers have further questions, they can also seek more information via the Consumer Care team at 1-888-674-3631 from Monday – Friday from 9:00am – 6:00pm EST.
- 4Consumers should contact their physician or healthcare provider if they have experienced any problems that may be related to using these products.
- 5Please note that, in addition to the requirements of the Cosmetic Regulations, the Food and Drugs Act (FDA) prohibits the sale of cosmetics that are either made with hazardous substances, or under unsanitary conditions, to users in Canada.
The issue
Chemical hazard
Affected product
Herbal Essences and Pantene Aerosol Spray Dry Shampoo and Aerosol Spray Dry Conditioner
Where it was sold
Canada (national)Reported in the official notice — confirm there.
Issued by
Health Canada — Consumer product safety
Read the official Government of Canada notice
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