GLW Battery Packs used in Hovertax 2.0 Self-Balancing Scooters/Hoverboards recalled due to fire hazard
Standard priority
What you should do
- 1Consumers should immediately stop using the recalled self-balancing scooters/hoverboards and contact Razor for instructions on how to obtain a prepaid shipping carton to send the GLW battery pack back to Razor, and to receive a free replacement battery pack.
- 2Note: Due to the extraordinary circumstances surrounding COVID-19, there may be some delays receiving the replacement battery packs.
- 3Consumers can contact Razor USA LLC toll-free at 1-866-467-2967 from 8 a.m. to 5 p.m.
- 4PT Monday through Friday, or online at company's website.
- 5For more information, consumers may contact Health Canada Consumer Product Safety at cps-spc@hc-sc.gc.ca.
The issue
Consumer products
Affected product
GLW Battery Packs used in Hovertax 2.0 Self-Balancing Scooters/Hoverboards
Where it was sold
Canada (national)Reported in the official notice — confirm there.
Issued by
Health Canada — Consumer product safety
Read the official Government of Canada notice
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