Emporia’s North America Smart Plugs recalled due to electric shock hazard
Standard priority
What you should do
- 1Consumers should immediately stop using the recalled smart plugs and contact Emporia to receive a full refund or a free replacement smart plug.
- 2Emporia will remotely disable the smart plug and consumers should discard the smart plug.
- 3The smart plug must be connected to the internet for remote disabling process to be effective.
- 4Consumers unable to connect to the internet to allow the remote disabling process can ship the item back to Emporia at no cost.
- 5Once the smart plug is disabled or returned to Emporia, a free replacement smart plug or a full refund will be issued.
The issue
Electrical hazard
Affected product
Emporia’s North America Smart Plugs
Where it was sold
Canada (national)Reported in the official notice — confirm there.
Issued by
Health Canada — Consumer product safety
Read the official Government of Canada notice
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