CX Series Combi Boilers recalled due to burn hazard
High priority
What you should do
- 1Consumers should immediately stop using the recalled boilers for water heating and contact IBC Technologies Inc., to schedule a free in-home repair by an authorized technician who will install a mixing valve if needed.
- 2For more information, consumers can contact IBC Technologies Inc., by telephone at 1-844-432-8422, from 8 a.m. to 4:30 p.m.
- 3PST, Monday through Friday, by email or visit the company website.
- 4Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and IBC Technologies Inc.
- 5Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
The issue
Burn hazard
Affected product
CX Series Combi Boilers
Where it was sold
BCReported in the official notice — confirm there.
Issued by
Health Canada — Consumer product safety
Read the official Government of Canada notice
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