Certain Epic brand residential condensing boilers, combi boilers and packaged systems sold by Lochinvar recalled due to risk of carbon monoxide poisoning
High priority
What you should do
- 1Consumers should immediately contact the installer or a qualified service technician to schedule a free repair.
- 2The repair will consist of installing a steel plate, which will be affixed to the base of the flue collector to act as a reinforcement.
- 3Consumers residing in the Province of Quebec can find a qualified service technician by contacting local distributor Trilex at (450) 704-0947 to schedule a “Flue Collector Upgrade".
- 4Consumers in all other Canadian provinces can find a qualified service technician by contacting AquaTech Sales and Marketing, Inc. at 1-866-594-0767, ext. 127.
- 5For more information, consumers can contact Lochinvar by telephone at 1-833-232-9706 from 8 a.m. to 8 p.m.
The issue
Poisoning hazard
Affected product
Certain Epic brand residential condensing boilers, combi boilers and packaged systems
Where it was sold
QCReported in the official notice — confirm there.
Issued by
Health Canada — Consumer product safety
Read the official Government of Canada notice
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