Branch Ergonomic Chairs recalled due to fall hazard
Standard priority
What you should do
- 1Consumers should immediately stop using the recalled chairs and contact Branch for a free repair kit consisting of a replacement backrest, installation instructions, three bolts and an Allen key.
- 2Consumers will be provided with instructions on how to determine if their backrests are included in the recall and will be asked to submit photos of the manufacture label and removed backrest to obtain a repair kit.
- 3Branch is contacting all known purchasers directly.
- 4For more information, consumers can contact Branch by email at customersupport@branchfurniture.com or visit the company website at branchfurniture.com/recall or branchfurniture.com and click on “Recall Information” in the Support section at the bottom of the page for more information.
- 5Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Branch.
The issue
Fall hazard
Affected product
Ergonomic Chairs
Where it was sold
Canada (national)Reported in the official notice — confirm there.
Issued by
Health Canada — Consumer product safety
Read the official Government of Canada notice
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