Black Diamond Neve Strap Crampons recalled due to fall hazard
High priority
What you should do
- 1Consumers should immediately stop using the recalled crampons and contact Black Diamond Equipment for a full refund and visit www.blackdiamondequipment.com/en_US/content/neve-strap-recall/ for information on how to initiate the return and refund process.
- 2For more information, consumers may also contact Black Diamond Equipment by phone at 1-866-306-0865 to connect with the customer service team, Monday to Thursday, 10am-12pm, 1pm-3-pm and Friday, 10am-12pm MST or by email at NeveStrapRecall@bdel.com.
- 3Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Black Diamond Equipment.
- 4Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
- 5Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
The issue
Fall hazard
Affected product
Black Diamond Neve Strap Crampons
Where it was sold
Canada (national)Reported in the official notice — confirm there.
Issued by
Health Canada — Consumer product safety
Read the official Government of Canada notice
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