BenQ GV31 Portable Projector recalled due to burn and fire hazard
High priority
What you should do
- 1Consumers should immediately stop using the recalled product and return it to BenQ for a repair or replacement.
- 2For more information, consumers can contact BenQ by telephone toll-free at 1-866-600-2367, from 8:30 am to 5:30 pm CST, Monday through Friday or visit the company website https://www.benq.com/en-ca/support/gv31recall.html for more information.
- 3Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and BenQ America.
- 4Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
- 5Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
The issue
Burn hazard - Fire hazard
Affected product
BenQ GV31 Portable Projector
Where it was sold
Canada (national)Reported in the official notice — confirm there.
Issued by
Health Canada — Consumer product safety
Read the official Government of Canada notice
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