Battery Pack Within Certain eufy RoboVac X8 Hybrid Vacuums and Certain eufy Replacement Battery Packs Recalled due to Fire Hazard
Standard priority
What you should do
- 1Consumers should immediately stop using the recalled vacuum/battery and visit the Anker website to determine if you have an affected battery.
- 2If you have an affected battery, contact Anker Innovations Ltd. for a free replacement. ks.
- 3For more information, consumers can contact Anker Innovations Ltd. by telephone at 1-800-994-3056 Monday to Friday, from 06:00 to 17:00 PST, Saturday, from 07:00 to 15:30 PST or by email at support@eufy.com or visit the company website.
- 4Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
- 5Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
The issue
Fire hazard
Affected product
Battery pack within certain eufy RoboVac X8 Hybrid Vacuums and certain eufy Replacement Battery packs
Where it was sold
Canada (national)Reported in the official notice — confirm there.
Issued by
Health Canada — Consumer product safety
Read the official Government of Canada notice
All recallsRecallGuardian ranks, illustrates and rewrites recalls in plain language. The official notice is authoritative — confirm model numbers, lot codes, dates and remedies there.