Battery Pack within certain Anker EverFrost Powered Coolers recalled due to Fire Hazard
High priority
What you should do
- 1Consumers should immediately stop using the recalled products and contact Anker for a free replacement battery pack.
- 2For more information consumers can contact Anker by telephone at 1-800-988-7973 Mon-Fri 9:00AM – 5:00PM (PT), by email at support@anker.com or Website Live Chat: Mondays to Fridays 10AM – 4PM (PST) at https://support.anker.com/s/contact-us.
- 3Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
- 4Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
- 5This recall is also posted on the OECD Global Portal on Product Recalls website.
The issue
Consumer products
Affected product
Battery Pack within certain Anker EverFrost Powered Coolers
Where it was sold
Canada (national)Reported in the official notice — confirm there.
Issued by
Health Canada — Consumer product safety
Read the official Government of Canada notice
All recallsRecallGuardian ranks, illustrates and rewrites recalls in plain language. The official notice is authoritative — confirm model numbers, lot codes, dates and remedies there.