Ashland 10-inch and 14-inch Two-Bar Casement Window Hinge Tracks recalled due to impact hazard
Standard priority
What you should do
- 1Consumers should immediately close and lock the casement windows with the recalled hinge tracks and contact Amesbury Truth to arrange for a free window inspection by a professional, who will install free replacement hinge tracks for those which are out of specification.
- 2Consumers should leave the windows closed and locked until they can be inspected.
- 3For more information, consumers can contact Amesbury Truth by telephone at 1-844-329-9697 from 8 a.m. to 5 p.m.
- 4CT, Monday through Friday, by email at HingeTrackRecall@AmesburyTruth.com, or visit the company website.
- 5Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
The issue
Impact hazard
Affected product
Ashland 10-inch and 14-inch Two-Bar Casement Window Hinge Tracks
Where it was sold
BCReported in the official notice — confirm there.
Issued by
Health Canada — Consumer product safety
Read the official Government of Canada notice
All recallsRecallGuardian ranks, illustrates and rewrites recalls in plain language. The official notice is authoritative — confirm model numbers, lot codes, dates and remedies there.