ARVA Neo BT Pro Avalanche Transceivers recalled due to a signal transmission failure during emergencies
Standard priority
What you should do
- 1Consumers should immediately stop using the recalled avalanche transceivers and contact Lanctot Sports to get their transceiver inspected and repaired if necessary.
- 2For more information, consumers can contact Lanctot Sports by telephone at 1-800-567-6777, from 9:00 am to 5:00 pm EST, Monday through Friday, or by email at csrsports@rlanctot.com or visit the ARVA website and follow the process to get their transceiver inspected and repaired if necessary.
- 3Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
- 4Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
- 5This recall is also posted on the OECD Global Portal on Product Recalls website.
The issue
Injury hazard
Affected product
ARVA Neo BT Pro Avalanche Transceivers
Where it was sold
QCReported in the official notice — confirm there.
Issued by
Health Canada — Consumer product safety
Read the official Government of Canada notice
All recallsRecallGuardian ranks, illustrates and rewrites recalls in plain language. The official notice is authoritative — confirm model numbers, lot codes, dates and remedies there.