Applied Comfort Packaged Terminal Air Conditioners (PTACs) recalled due to overheating and fire hazard
High priority
What you should do
- 1Consumers should immediately stop using the heating function of the recalled PTACs and contact Applied Comfort to schedule a service call as soon as possible.
- 2To reduce the risk while waiting for the unit to be serviced, consumers should ensure the discharge grills and/or ducts are not blocked, in order to allow air to freely discharge from the unit.
- 3For more information, consumers can contact Applied Comfort Products Carver Inc. by telephone 1-877-227-7822 Option 3 from Monday to Friday 8am-4pm EST, and by email at recall@carver-na.com.
- 4Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
- 5Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form(https://www.canada.ca/en/health-canada/services/consumer-product-safety/advisories-warnings-recalls/report-incident-involving-consumer-product.html).
The issue
Fire hazard
Affected product
Applied Comfort Packaged Terminal Air Conditioners (PTACs)
Where it was sold
ONReported in the official notice — confirm there.
Issued by
Health Canada — Consumer product safety
Read the official Government of Canada notice
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