Anker 535 Power Bank (PowerCore 20K) A1366 recalled due to fire hazard
Standard priority
What you should do
- 1Consumers should immediately stop using the recalled Anker 535 Power Bank and contact Anker customer support for a refund.
- 2For more information, consumers can visit the company website or contact Anker by telephone at 1 800-988-7973 Monday to Friday between 7 am and 5 pm PST, by email at support@anker.com or by live chat on the company website from Monday to Friday between 9 a.m. and 5 p.m.
- 3Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
- 4Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
- 5This recall is also posted on the OECD Global Portal on Product Recalls website.
The issue
Fire hazard
Affected product
Anker 535 Power Bank (PowerCore 20k) A1366
Where it was sold
Canada (national)Reported in the official notice — confirm there.
Issued by
Health Canada — Consumer product safety
Read the official Government of Canada notice
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