Amazon Basics High Back Executive Desk Chairs recalled due to Fall Hazard
Standard priority
What you should do
- 1Consumers should immediately stop using the recalled product and contact Amazon for a refund.
- 2Affected products contain a horizontal piece of plastic on the bottom of the caster bracket.
- 3Consumers will be asked to identify whether their product is within the scope of the recall, and if so, consumers should stop use of the product immediately and upload a photograph of the chair leg base for a refund.
- 4Once consumers upload the photograph and certify their disposal of the affected product at https://www.amazonexecutivechairrecall.expertinquiry.com, Amazon will apply an Amazon gift card or a credit to a valid payment method in the consumer’s Amazon wallet.
- 5Consumers can view their available balance and activity at https://www.amazon.com/gp/css/gc/balance.
The issue
Fall hazard
Affected product
Amazon Basics High Back Executive Desk Chairs
Where it was sold
Canada (national)Reported in the official notice — confirm there.
Issued by
Health Canada — Consumer product safety
Read the official Government of Canada notice
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